Cancellation & Refund Policy

Mobile Planet – Cancellation & Refund Policy
We aim to provide the best products and experience to our customers.

Order Cancellation

• Orders can be cancelled before dispatch by contacting us.

• Once shipped, the order cannot be cancelled.

Refunds
Refunds are issued only in the following cases:

• Damaged or defective product received

• Wrong product delivered

• Product not as described

Refunds will be processed within 5–7 business days to your original payment method (UPI/Card/Bank).
Cash refunds are not available for COD orders. Refunds for COD orders will be done via UPI/Bank transfer.

Conditions

• Product must be unused and in original packaging

• Video unboxing proof is mandatory for damage claims

For any help, contact: mobileplanetcob@gmail.com / +91-9679700569